So about nine months ago we were told two things in staff meeting.
#1 Everybody is working mandatory overtime and we are not paying as much for it as we used too
and
#2 oh, and here is a survey the corporation would like you to fill out concerning our management style.
Now you would think they would separate these two things by, say, a month or two. But our management does not necessarily see the connection of things. Needles to say our department came in rock bottom of the whole damn corporation. Rock bottom.
Einsteins that they are decided the problem was that we, as therapists, didn't feel recognized enough. So how to solve this? Of course! Send out another survey.
Low and behold in my box this morning is the survey. The very first question is something like "what does recognition look like to you?"
I put down, "a really big banner, a 14 and1/2 inch trophy, confetti, and possibly a parade."
Hope it puts an end to idiot surveys. Yeah - I know - wishful thinking.
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2 comments:
That's ok. Our managers made us take an enormous survey about how "engaged" we felt, and then when the results came in and we scored lower than Laundry, Environmental, and Food Services, they called a huuuuge meeting to talk about it.
But instead of asking us why we felt disengaged, hostile, and unhappy, they explained to us that we'd gotten the questions wrong and that this was how to answer them next time. Because obviously when 120 people are unhappy, it's their fault, not the four people managing them's fault.
Just a few weeks ago, we got to take a Patient Safety Culture survey. I'm just waiting for the meeting about this one.
Alternatively, you could have said, "How would I know? I've never received any!"
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